Our Privacy Policy

1. Introduction

Elite Custom Sprinters (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights. By accessing our website or engaging our services, you consent to the collection and use of information as described herein.

2. Personal Information We Collect

We may collect information that identifies or relates to you (“Personal Information”), including but not limited to:

• Contact details (name, email, telephone, postal address)
• Transaction and payment information
• Vehicle details and customization preferences
• Website usage data (IP address, browser type, cookies)
• Communications (inquiries, feedback, support requests)

3. How We Collect Information

We collect Personal Information:

• When you voluntarily submit it (e.g., quote requests, service forms)
• Through automated technologies (cookies, server logs)
• From third-party partners where permitted by law

4. Use of Personal Information

We use collected information to:

• Provide and manage your requested services
• Respond to your inquiries and support requests
• Communicate updates, offers, and marketing (with consent where required)
• Improve our website, services, and user experience
• Comply with legal obligations

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to recognize you and customize website content. You may disable cookies via browser settings, though this may impact functionality.

6. Disclosure of Personal Information

We may share Personal Information with:

• Trusted service providers to deliver our services
• Payment processors for transaction handling
• Legal authorities when required by law
• Third parties with your consent

We do not sell or rent your Personal Information to third parties.

7. Data Security and Retention

We implement reasonable technical and organizational measures to safeguard Personal Information. We retain information only as long as necessary to fulfill business purposes or legal obligations.

8. Your Rights

Subject to applicable law, you may have rights to:

• Access and correct your personal data
• Request deletion or restriction of processing
• Withdraw consent where processing is based on consent

9. International Transfers

Your information may be processed or stored in locations outside your jurisdiction where data protection laws may differ.

10. Children's Privacy

We do not knowingly collect Personal Information from individuals under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy. The revised date will be noted at the top, and continued use of our services signifies acceptance of updates.

12. Contact Information

For questions, data access requests, or privacy concerns, contact us at the email or address provided on our website.